However, this: http://www.speedtest.net/result/887660585.png is not acceptable. When we are *paying* to receive a service, it should arrive more or less as we've paid for it.
For those of you too lazy to click through the link, that shows our current internet speeds. We are getting a ping of about 1379 ms. And our "high-speed" is downloading at a whopping 0.24 mbps. (High speed is usually reserved for a 1mbps at least.) Ours is supposed to run at like 6 or 7. This is unacceptable.
Now is the time when I start looking to change service, because this is absolutely ridiculous.